LIST OF SERVICES
NDulge offers a complete list of restaurant consulting services to help you grow your sales, improve your brand image, and create systems that bring more profit to your bottom line.
WHAT WE BRING TO THE TABLE
At NDulge, we know every operation faces unique challenges—and we’re built to meet them. Our full suite of restaurant consulting services is designed to support your specific goals, whether that means increasing sales, elevating your brand, or building scalable systems that drive long-term profitability.
OPERATIONS ASSESSMENTS
Our operations assessment provides a comprehensive, boots-on-the-ground evaluation of your restaurant. We analyze every key area—from service flow and staffing to systems, product, and guest experience—to uncover strengths and identify opportunities for improvement. You’ll receive a detailed findings report, along with actionable recommendations tailored to your concept and goals. With decades of hands-on experience, we deliver real solutions—not generic advice.
FOOD HANDLING
We perform back of the house audits to ensure proper food handling, storage and sanitation procedures are practiced.
SYSTEMS
We examine all operational material, training documents, and recipes to ensure the best practices are communicated properly.
PRODUCT QUALITY
We take a tour of your walk-ins, dry storage and kitchen lines to ensure the quality of your product is received and served is fresh.
SERVICE
We dine in your restaurant with the prospective of a guest to ensure sales opportunities are utilized, servers and bartenders are knowledgeable, and friendly.
DAY PART PROCESSES
We observe your pre-opening, mid-day and closing procedures to maximize productivity.
FACILITIES
We tour the exterior and interior of your location to gain insight to thhe condition of your building,the condition of your equipment, and the level of maintainance.
TRAINING AND DEVELOPMENT
At NDulge, we believe your people are your greatest asset—and training is the foundation that sets them up for success. A strong training program doesn’t just communicate standards; it shapes your culture, defines expectations, and drives consistency across the guest experience. We design, build, and implement customized training systems for every role in the restaurant, whether refining your current tools or developing new programs from the ground up. Your team’s success starts with the tools you give them—and we make sure they’re the right ones.
FOH TRAINING
We customize departmental specified training programs for each Front of House position (Hosts, Server, Bartender, Busser and Expediter).
HOSPITALITY WORKSHOPS
We consuct hospitality workshops to fine tune their hospitality qualities.
BOH TRAINING
We specialize in training programs to meet the need of every Back of House position (Prep, Cold Line, Hot Line).
SALES TECHNIQUE SEMINARS
We teach your FOH staff specific sales techniques in orto never pass up a sales opportunity.
LEADERSHIP DEVELOPMENT
We create Manager training material to promote leadership qualities, positive guest realtions and financial accountability.
LIQUOR, BEER & WINE EDUCATION
We work with specialists, vendors and master mixologists to educate your staff on product information and execution.
MENU DEVELOPMENT
In today’s competitive landscape, your menu isn’t just a list of offerings—it’s a strategy. At NDulge, we help restaurants evolve their menus to meet shifting guest expectations, culinary trends, and profitability goals. With deep insight into market behavior and operational execution, we guide you in creating fresh, flavorful, and innovative offerings that keep your concept relevant and competitive. What worked yesterday may not work tomorrow—your menu should be designed to adapt, excite, and perform.
MENU RESEARCH
We dive into the data and take a look at your product mix, menu layout, and the latest trends your target demographic desires.
MARKET ANALYSIS
We take a look at your competitor's menu offerings, pricepoints , and service. This process gives you the upper hand in your creations and marketing.
RECIPE DOCUMENTATION
Communication is key to executing consistently. The kitchen is where the magic begins. If your kitchen is disorganized your service will be inconsistent.
VENDOR SOURCING & DISTRIBUTION TERMS
We look at your costs and volume and offer to speak directly with vendors and negotiate MDAs.
BAR ENGINEERING
Your bar is one of the most powerful revenue centers in your restaurant—and often the most under-leveraged. At NDulge, we engineer bar programs that not only showcase fresh, innovative offerings, but also empower your team through education, systems, and execution strategies. From signature cocktails to upsell techniques and inventory controls, we help maximize guest engagement and beverage profitability. A well-designed bar isn’t just a feature—it’s a differentiator.
NEW SPIRIT IMPLEMENTATION
We have teamed with a master mixologist who is more than capable of making award winning drinks.
BAR OFFERING TRENDS
We have partnered with distributors, craft brewers and vineyards to bring you the latest trends and stronghold classics.
MIXOLOGY EDUCATION AND ASSESSMENTS
Our master mixologist offers educational tips to enhance guest experience, promote consistency, and maximize your bar sales.
PROFITABLE HAPPY HOUR AND LATE NIGHT
We understand happy hour draws guests into your bar, we also understand it raises your costs. We have the answers to draw them in and keep them spending.
BACK BAR DESIGN AND DISPLAY
We have the knowledge to design your bar for maximum efficiency while displaying product for maximum profitability
BEVERAGE MENU ENGINEERING
We have the experience to capture your guests' attention and drive their wallets to the items you want them to purchase.
HUMAN CAPITAL INVESTMENTS
The food and beverage industry is, at its core, a people industry. While menus and service matter, it’s your team that delivers the experience—and drives the outcome. At NDulge, we help operators invest in their most valuable asset: their people. We recognize the unique talents each individual brings to the table and build systems that develop, support, and retain high-performing teams. Whether you're scaling a multi-unit brand or leading a single-location operation, strong leadership and staff development are non-negotiable.
EMPLOYEE RELATIONS
We evaluate the means of communication throughout your organization and determine the effectiveness.
POLICY REVIEWS
We ensure your policy and procedure handbook is clear, concise and in compliance with local and federal labor laws.
HOSPITALITY RECRUITMENT
We offer sourcing, full initial screening and optional interviews of potential salaried candidates.
HUMAN RESOURCE AUDITS
We ensure each employee is accurately processed, certifications are up to date and disciplinary documentation is completed correctly.
TEAM DEVELOPMENT
We assess the effectiveness with your leadership team,and offer advice, material and leadership workshops.
BEST SAFETY PRACTICES
We develop practices to fit your company standards to ensure the well being of your staff and guests in case of an emergency .
Ndulge does not provide legal advice. If requested, Ndulge will provide recommendations only based on familiarity of the project. NDulge is not in any way liable for legal actions taken.
FINANCIAL ANALYTICS AND IT SOURCING
Without accurate data, profitability is guesswork. At NDulge, we provide financial analysis and system tracking solutions that give operators a clear picture of performance—and a roadmap for improvement. Our services help identify cost control opportunities, reduce human error, and implement operational systems that protect your bottom line. From labor and inventory to technology sourcing and reporting tools, we turn your data into actionable decisions.
FINANCIAL ANALYTICS
We take a look at your generated reports (generally a P&L) in order to identify opportunities to avoid future losses or human mistakes.
DATABASE ENTRY AND IMPLEMENTATION
We offer food tracking database recommendations, data entry services, and training implementation.
POINT OF SALE SYSTEMS
We have partnered with IT specialists who will guide your through the appropriate equipment and installs on your time schedule.
ROUTINE SUPPORT
As restaurant groups grow, balancing manpower with budget becomes a real challenge. NDulge offers flexible weekly and monthly consulting support to fill the operational gaps and keep your business running efficiently. Whether you need ongoing guidance, system oversight, or boots-on-the-ground accountability, we tailor our support to your evolving needs—without the overhead of full-time staffing.
SECRET SHOPPER
We offer a secret shopper service to rate service quality, identify missed sales opportunities, observe operations and visually confirm standard execution.
WEEKLY ANALYTICS
We offer financial analytical services so your managers are able to be on the floor rather than in the office.
RETAINER
We have the knowledge and flexibility to help in an array of services your restaurant demands while not placing another on your payroll.